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Juanita du Plessis

SHIPPING AND DELIVERY

LOCAL

Delivery Time: Your order should arrive within 1-5 working days via The Courier Guy after processing.

Once your parcel has been sent you will receive an email with the tracking number.

We send parcels from Monday to Friday during working hours (this excludes South African public holidays).

We cannot deliver to a PO Box and will need a physical address for all shipping within South Africa.

INTERNATIONAL

Please email us on merch@j-records.co.za for all international orders.

SHIPPING AND DELIVERY TERMS

We cannot be held responsible for a lost parcel if you entered the incorrect shipping information. If however, you’ve already completed your purchase and you’ve realised that the shipping information is incorrect, simply contact us with your relevant purchase reference number and correct shipping information.

We also cannot be held responsible if your parcel goes missing once we hand it over. Should you suspect that your parcel has gone missing before we do, please contact us as soon as possible.

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